About Returns

We hope your PUVITie is what dreams are made of! However, if for any reason you are not completely satisfied, we will gladly accept our products back for exchange, refund or store credit within 14 days after the delivery date. Items can be returned for exchange or store credit up to 30 days after delivery.

Special order, sale merchandise or items with personalized inscriptions are not eligible for return.

Refunds can only be refunded to the original form of payment used at the time of checkout. All returns are processed and paid within 7 business days of receiving the return shipment.

Easy online returns


Fill out the Return Form online. Your form MUST be included in the return package.


Send the return package to the address listed on your Return Form. The return package can be sent using the carrier of your choice.


Pack the item(s) securely in the original product packaging. Include all paperwork, parts, and accessories.