Shipping Policies

shipping options

Economy (Delivery in 4 - 7 business days) - Free on orders over $100.00
2nd Day Air
(Delivery by end of 2nd business day)
3rd Day Air (Delivery by the end of the third business day)


When are my orders shipped?

All orders placed before 12:00 AM EST on Monday - 11:59 AM EST on Thursday are shipped within one business day that the order was received.

All orders placed between 12:00 PM EST on Friday to 11:59 PM EST on Sunday will ship on the following business day.


International Shipping

At this time we do not offer international shipping. For more information, please contact us at info@puvi.com.


My order has not arrived in the allotted shipping time I selected at checkout.

We strive to get your order(s) to you as quickly as possible and process the orders with our shipping carriers within one business day of receiving your order. Once your order leaves our warehouse, the order delivery time may be adjusted by the shipping carriers as they do NOT guarantee delivery within the selected timeframe. Therefore, we cannot guarantee you will receive your order within the pre-selected timeframe.

In the rare case an order is not delivered within the timeframe you selected, please click here to inform us of the situation and we will address it as best we can.


Tracking Shipments

Once an order has shipped, you will receive an e-mail with the tracking number(s) of your package(s).


International Shipments

We do not ship to locations outside of the United States. If you choose to ship to a freight forwarding company, PUVI LLC cannot be held liable for any exchange with a forwarding company. Once delivery is confirmed by the shipping carrier, PUVI LLC is no longer liable for the package. Please be aware that merchandise purchased through Affinity Supply is only warranted within the United States. 


 

Once your shipment is in transit, it is marked as delivered in our system. Collecting your goods from your local post and paying any duties are the responsibility of the buyer.